Key Account Manager

Hikma Quality

To sell all products within an assigned geographical territory, maintain and generate new business and promote products/programs to ensure maximum distribution/market penetration of Hikma products while achieving corporate goals and objectives.

Day-to-day operations:

Supervises the day-to-day operations of Commercial section to ensure that work processes are implemented as designed and comply with established policies, processes and procedures.

Job Specific Accountabilities:

• Identifies marketplace trends and communicates them to the sales team, in order to capitalize on sales opportunities.
• Prepares and utilizes sales tools and product knowledge, to maximize effective customer presentations and identify and meet customer needs.
• Collaborate with Sales, Marketing, Customer Service, and Finance, to provide a market-leading service level for customers.
• Develop current and new accounting relationships, increase sales in assigned territory and develop new business opportunities.
• Launches new products and programs, in order to achieve quarterly and annual sales goals.
• Consults with new and existing customers, to address their product needs and explore marketplace conditions.
• Generates and expands support for the product portfolio through selling techniques, to continuously identify and resolve problems with the accounts while ensuring a long-term relationship.
• Conducts research and builds a strong customer base, in order to find new business opportunities and support sales objectives.
• Monitors industry conditions for changes that impact business, while working with customer operations, to ensure accurate and efficient order processing.
• Manages and assists in the resolution of customer issues, in order to ensure that issues are resolved in a timely and efficient manner.