Key Account Manager Jumia Group

Posted 30+ days ago

Experience

2 - 4 Years

Job Location

Egypt - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Manage key accounts within different categories,

  • Build and maintain strong, long-lasting customer relationships with key clients.
  • Develop and implement strategies to drive sales and maximize revenue within the category.
  • Collaborate with the sales and marketing teams to create and execute promotional campaigns and initiatives tailored to the category.
  • Analyze sales data and market trends to identify opportunities for growth and improvement.
  • Monitor and report on key account metrics, including sales performance, inventory levels, and customer satisfaction.
  • Negotiate and finalize agreements with key accounts, ensuring mutual benefit and sustainable partnerships.
  • Provide exceptional customer service and support to key clients, addressing any issues or concerns in a timely and effective manner.
  • Stay updated on industry trends, competitor activities, and consumer preferences within the category.
  • Work closely with cross-functional teams, including merchandising, operations, and logistics, to ensure seamless account management and fulfillment.

Desired Candidate Profile

Bachelor's degree in business, marketing, or a related field.

  • Proven 2 to 4 years of work experience in commercial, account management preferably within the e-commerce or retail industry.
  • Strong understanding of the category, including product knowledge and market dynamics.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to think strategically and develop actionable plans to drive category growth.
  • Proficiency in using CRM software, Excel, and other sales management tools.
  • Strong analytical and problem-solving abilities.
  • Self-motivated, proactive, and results-oriented approach.
  • Ability to thrive in a fast-paced, entrepreneurial environment and manage multiple priorities effectively.

Company Industry

Department / Functional Area

Keywords

  • Key Account Manager

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Jumia Group

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

Read More

https://job-boards.eu.greenhouse.io/jumia/jobs/4773178101