Key Account Manager

Syngenta Group

Role purpose:

• Develop KAM plan and align with each customer to deliver Sales Budget for the assigned Key Accounts.
• Ensure accurate and effective forecasting, follow-up of the delivery and set corrective actions throughout the year.
• Effective collaboration with local partners and teams to ensure the achievement of Sales targets.
• Establish high customer intimacy through understanding growers & channel needs and supporting customers to increase demand for Syngenta solutions.
• Provide regular field reports to ensure on-time competition monitoring & build market intelligence, systematic recording of customer visits in SFDC & contribute to grower segmentation & influencers reporting.

Operational responsibilities:

• Continually review the account's performance against business plans and ask contacts in your account to provide feedback on Syngenta's performance.
• promote Syngenta products at Distributor level to ensure the balance is achieved, in order to deliver business growth.
• Identifies, fosters, and maintains strong relationships with assigned and newly identified account contacts and effectively cultivates the support of Syngenta strategy and products.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Co-creates contingencies to achieve the goals of both organizations.
• Reinforce & focus on Syngenta Share of wallet at KAM level, perfect control of the portfolio, oriented towards earning a share of wallet with each customer.
• Building the forecast with customers & following up the orders & deliveries & payment
• Follow up the stocks & Sales analysis with customers.
• Collaborate with the cross functions team to support partners (Marketing, CPD, Finance, Customer service)