Key Account Manager - Specialty Care

Sanofi

Main Responsibilities:

Pre-launch Responsibilities

• Identify customers, map accounts and patient journeys

• Educate key stakeholders on Multiple Myeloma and disease impact

• Implement ongoing targeting and profiling of customers to maximize sales

• Identify and grasp listing opportunities for Sarclisa at area level

Strategic Planning

• Liaise with medico-marketing teams to develop tactical plans for scaling up product penetration

• Ensure products' availability

• Develop and implement launch and tactical marketing plans aligned with local business strategy

• Build and maintain strong relations with key opinion leaders at country and regional level

Post Launch Responsibilities

Sales & Performance Management /

• Oversee sales promotion to target doctors to achieve monthly, quarterly, and annual targets

• Supply quality medical information about Sarclisa to healthcare professionals

• Develop weekly and monthly visit plans

• Conduct regular customer visits to monitor product availability

• Maintain and update product and competition knowledge

Market Intelligence & Analysis

• Gather continuous market intelligence data

• Execute marketing tactics and use sales techniques

• Update required information on doctor cards and lists

• Analyze Sarclisa performance and identify growth opportunities

• Assess and mitigate business risks

Stakeholder Management

• Build strong business partnerships with key stakeholders (healthcare professionals, KTLs, tender parties, Clinical Pharmacists)

• Position Sanofi as a strategic partner

• Network with sales force for product strategy feedback

• Conduct competitive environment analysis

• Participate in symposiums, congresses and meetings

Reporting & Compliance

Prepare and submit:

• Monthly activity reports

• Market share reports

• Monthly activity reports on CRM system

• Markets' trends/updates to Manager

• Carry out business actions in compliance with industry ethics and company policies

Strategic Alignment & Performance

• Collaborate on forecasting accuracy and OCCP KPIs tracking through weekly/monthly reviews

• Develop and execute personal development plans in partnership with direct manager

• Provide timely and accurate reporting on market dynamics, opportunities, and challenges

• Engage in joint account planning and strategy development sessions

• Maintain open communication channels for quick escalation and problem-solving

Operational Excellence

• Collaborate on territory management and customer targeting

• Joint execution of market access strategies

• Regular review of business metrics and KPIs