Key Account Supervisor - Out of Home channel

Ferrero

Main Responsibilities:

1. Business Development
   • Identify and recruit new customers within the Out of Home / Food Service channel.
   • Promote and develop Ferrero products with new and existing clients.
   • Build and maintain strong, long-term business relationships with partners.
2. Customer & Channel Management
   • Prepare and lead annual client meetings: review sales conditions, propose activity plans, discuss assortments, and optimize logistics solutions.
   • Analyze client and market performance to identify growth opportunities and propose action plans.
   • Monitor competitors activities, pricing, and trade initiatives to stay ahead of the market.
3. Planning & Forecasting
   • Execute the aligned annual sales forecasts and activity plans for assigned customers.
   • Monitor customer performance versus targets and propose corrective actions when needed.
   • Provide reliable forecasts for dedicated SKUs within the food service channel, aligned with business objectives.
4. Budget & Financial Follow-up
   • Support accurate budget planning and cost control in line with Ferrero s guidelines.
   • Collaborate with the Finance team on account reconciliations, debit/credit notes, and customer payments.
5. Collaboration
   • Work closely with internal teams to ensure seamless execution:
   • Trade Marketing: to activate brand plans in the OOH channel.
   • Marketing: to ensure product visibility and brand consistency.
   • Finance: to track budget, payments, and profitability.