Kids for All Seasons Assistant Manager Four Seasons Hotel

About The Role:

As the Kids For All Seasons (KFAS) Assistant Manager at Four Seasons Resort Red Sea, you are responsible for supporting the daily operations, programming, and guest experience of the resort s luxury children s facility. You will assist in overseeing the KFAS team, ensuring a safe, fun, and enriching environment for children that reflects the exceptional standards of Four Seasons.

With a passion for child development and creative programming, you will contribute to designing and delivering engaging activities for young guests. Your leadership, attention to detail, and warmth ensure a seamless experience that allows parents to enjoy the resort while their children are cared for with professionalism and enthusiasm.

Key Responsibilities:

Guest Experience & Child Engagement:

• Assist in managing the daily operations of the KFAS program, ensuring a safe, organized, and engaging atmosphere for children.

• Help plan, implement, and supervise age-appropriate recreational and educational activities that align with Four Seasons service culture.

• Ensure a warm, welcoming, and inclusive environment for all children and their families.

• Interact with young guests in a caring, attentive, and fun manner, always promoting the Four Seasons Golden Rule.

• Handle any child-related concerns with sensitivity and professionalism, working closely with parents as needed.

Team Leadership & Support:

• Support the KFAS Manager in leading, scheduling, and training KFAS Attendants and seasonal staff.

• Promote a positive and collaborative working environment for the team.

• Ensure all team members adhere to health, safety, and service protocols.

• Step in as acting manager when the KFAS Manager is off duty.

Safety & Operations:

• Maintain compliance with all child safety, hygiene, and health protocols in accordance with resort policy and local regulations.

• Monitor the use of equipment and materials, ensuring proper sanitation and maintenance.

• Assist with inventory management of KFAS supplies, toys, games, and materials.

• Ensure accurate recordkeeping for child attendance, incident reports, and daily programming.

Service Standards & Communication:

• Maintain Four Seasons standards of excellence in all guest interactions.

• Communicate effectively with other departments to support guest needs and programming logistics.

• Provide feedback and suggestions for continual improvement of the KFAS experience.

Qualifications & Skills:

• Minimum 2 years of supervisory or team lead experience in a luxury childcare, hospitality, or recreation setting.

• Degree or certification in Early Childhood Education, Recreation, or a related field preferred.

• Strong interpersonal and leadership skills with a natural ability to connect with children and families.

• Excellent organizational, problem-solving, and communication abilities.

• Fluent in English; Arabic and additional languages are a plus.

• First Aid and CPR certification required (or willingness to obtain).

• Flexibility to work evenings, weekends, and holidays as needed.