KSA Head of Systems Vice President

Client of GulfBankers

Oversee the effective delivery and maintenance of all IT systems and infrastructure for the Riyadh Branch by ensuring daily operations are executed smoothly and documented according to internal control standards.

Act as the local system owner for critical Saudi regulatory systems such as SARIE and Tantfeeth platforms, ensuring service availability, incident governance, vendor coordination, and full regulatory compliance at all times.

Provide governance oversight for infrastructure services-including end-user computing, data centre operations (both local and regional), server management, network appliances, voice recorders, desktops/laptops/tablets/mobiles-and ensure accurate KPI/KRI reporting.

Lead incident management processes by classifying incidents appropriately, coordinating resolution efforts with local teams or global resources as needed, conducting root cause analysis, and representing the branch in post-incident reviews or audits.

Implement information security controls locally under the guidance of regional/global CISO functions; coordinate mandatory training completion; act as local coordinator during security incidents; ensure SAMA Cyber Security Framework controls are evidenced.

Serve as Data Protection Business Process Owner (BPO) for the Systems Department by ensuring business processes comply with data protection policies; maintain process registers; coordinate DPIAs; implement technical/organisational measures to safeguard data.

Maintain up-to-date disaster recovery plans aligned with BCM programmes; coordinate annual DR exercises with global technology teams/vendors/BCM Manager; document outcomes thoroughly to meet SAMA requirements.

Manage relationships with local technology vendors by overseeing contracts/performance reviews/audit readiness; support procurement/licensing compliance; contribute input to regional budgeting/investment requests.

Line manage the Riyadh Systems team by setting objectives/conducting performance reviews/identifying training needs/promoting skills development/fostering collaboration across MENA & EMEA technology teams.

Represent MUFG at relevant external functions (conferences/seminars/consortiums); develop links with peer banks to share best practices; support audits by providing timely documentation/evidence/responses.