KYC Operations (Client Outreach) AVP

Deutsche Bank AG

Details of the Division and Team:

Operations provides comprehensive Know Your Client, New Account Opening, Client Reference Data Analysis and Services, and Data Management solutions within relevant DB systems for IB.

The Know Your Client (KYC) AVP focuses on client Periodic reviews, remediation s, and exceptions in line with regulatory standards and jurisdictions.

The KYC AVP provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering ( AML ) and Anti Financial Crime ( AFC ) areas and ensures any changes required are implemented with minimum disruptions.

The KYC AVP also assists the bank s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures ( SOP s) and Operation Level Agreements (OLA s) to achieve accurate and timely account opening to help execute trades

Your key responsibilities:

• Act as the single point of contact for the Business, managing the end-to-end KYC process for new client adoptions, product/business extensions and client regular review/remediation for IB (Global Market) business line, ensuring outputs are of high quality, and delivered in timely manner

• Gather and collect all required KYC, compliance, or regulatory documentation via internal or public searches, as well as through Client or Business Outreach

• Perform first screening on documentation to ensure client adoption/review adheres to DB s Global Compliance requirements, specific country KYC & regulatory requirements and Key Operating Procedures

• Manage escalations and face off to key stakeholders

• Manage risk effectively by ensuring timely and precise escalation and handling/monitoring of issues including identification of root cause and coming up with resolutions

• Effective pipeline prioritization and coordination with NOC (Near & Offshore Centres) teams

• Develop and produce critical metrics and reports that provides transparency on team s performance and Business intelligence

• Monitor and track exceptional/conditional approvals, audit, and regulatory items until closure

• Adhere and implement process changes/improvements especially on regulatory items

• Work on data clean up initiatives, remediation, re-engineering projects.

• Drive continuous process improvements within the team

• Assist to implement new products, new regulatory requirements, and change policy via formalizing the process flow, KOP update and training

• Ensure Business Continuity Management functions are compliant

• Ensure key operating and desktop procedures are kept update

Your skills and experience:

• Strong knowledge on AML, KYC, and regulatory requirements like FATCA, MIFID, etc.

• Relevant experience in Client On boarding and Remediation

• Experience of on boarding / Remediation entity type Regulated Entities, SWF, SOE, Special Purpose Vehicles, Funds, Trusts, REITs

• Strong background in Client Service

• Deep understanding of Global Market

• Knowledge on account documentation review

• Understand the key risk and control issues in client on boarding

• Experience on client data programs preferred

• Project management experience either around process re-engineering or system enhancements an advantage

• Experience in KYC management systems as well as competency in Excel, Word, and PowerPoint.