L&D Coordinator Hilton Hotels

As a L&D coordinator, you are responsible for organising, delivering, and evaluating training programs to deliver an excellent staff experience. A L&D coordinator will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Support the hotel with departmental training requirements
• Organise, deliver, and evaluate training programmes as required
• Maintenance of employee records including personnel files, learning history
• Scheduling and coordination of training classes including maintenance of training calendar
• Development and distribution of training brochures and flyers notifying team members of up coming classes, tracking employee sign-ups and preparation of materials including certificates of completion
• Assist HR Administrator with recruitment and hiring of new team members
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Assist in the organisation of Team Member social events
• Assist and resolve team member and management queries
• Hold monthly Departmental meetings with trainers to ensure training needs are being covered

What are we looking for?

As a L&D coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in equivalent role
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent organizational skills with a high level of accuracy
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams