L&D Impact Instructor Vodafone

To deliver best in class learner experience and impact for centre teams with a focus on functional capability development.

Manage high learner impact and achievement of learning objectives by utilising the right delivery techniques in the moment (i.e. digital, face to face training, coaching incl. time for reflection etc.)
Act as a development consultant driving the utilisation of Success Factors and/or other similar learning platforms.
Localise content of L&D solutions and decide on additional / amended delivery methods if needed (i.e. localisation), where needed engage & facilitate with external suppliers to deliver key L&D priorities.
Work with HRSSC team regarding the training administration and enablement
Act as first point of contact for key share holder ( be the voice of L&D ) ie, local HRBP, employer, supplier & wider global L&D team.
Identify learning needs of associates through audits & pass on the findings to the Functional expert trainer of their area
Track and maintain reports providing detailed information for the employees during the entire training duration
Conducting upskill & cross-skill batches
Ensure maximum throughput from training to floor by identifying gaps & highlighting to the Functional Expert trainer to bridge them
Willing to work early and late shifts-rotational
International travel is required
Conduct feedback and coaching sessions for their batches with the objective of improving scores for training throughput or conversion

Understanding of _VOIS strategy and spirit
Facilitating various technical topics and cascading the product knowledge effectively for new hired
Experience at different levels of hierarchy
Ability to digitize the learning process and keep a high level of engagement.
Initial experience in utilising virtual channels for facilitation
Self-driven individual that connects quickly with individuals and audiences in order to build rapport

Excellent Presentation Skills (Must have)
Fluent in spoken and written German (C2)
spoken and written in English language preferred
Experience in training delivery
Coaching skills principles (Good to have)
Certification in the training delivery (Preferred)