Laundry and Uniform Supervisor

IHG Hotels & Resorts

Position Overview
voco Dubai The Palm is seeking an experienced Laundry and Uniform Supervisor to lead the hotel s laundry operations and uniform management functions. This role ensures the smooth processing of linens, guest laundry, and staff uniforms while maintaining top-quality standards, operational efficiency, and team productivity.

Job Details
Country: UAE
City: Dubai
Industry: Hospitality / Hotels
Function: Laundry / Housekeeping operations
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

* Supervise daily laundry operations including sorting, washing, drying, ironing, and distribution of linens, towels, and uniforms.
* Ensure all laundry equipment is maintained in excellent condition and report any malfunction or repair needs.
* Manage uniform issuance, collection, and inventory to ensure each staff member has access to clean and properly fitted uniforms.
* Inspect uniforms and linens regularly for quality, arranging for repairs or replacements as needed.
* Prepare and maintain schedules to ensure proper staffing and efficient workflow in the laundry department.
* Train, supervise, and motivate laundry attendants and uniform staff to deliver consistent service quality.
* Monitor stock levels of chemicals, detergents, and linen supplies, reordering when required.
* Maintain proper documentation for inventory control, stock movements, and cost monitoring.
* Ensure compliance with all health, safety, and hygiene protocols, including the safe handling of laundry chemicals.
* Collaborate with housekeeping and other departments to ensure timely delivery of fresh linens and uniforms.
* Plan for peak periods and special events to ensure laundry operations meet hotel demands.

Ideal Profile

* Minimum 2 3 years of supervisory experience in hotel laundry or housekeeping operations.
* Strong understanding of laundry machinery, chemical handling, and uniform management systems.
* Proven ability to lead, train, and motivate a team in a fast-paced environment.
* Excellent organizational, multitasking, and time management skills.
* Familiar with inventory control and cost management practices.
* Physically fit and able to perform operational duties as needed.
* Flexible to work shifts, weekends, and public holidays.

Skills Set

* Laundry and uniform operations management
* Team supervision and staff development
* Equipment maintenance and safety compliance
* Inventory and cost control
* Cross-departmental coordination

Why Join Us

* Be part of IHG s premium brand, voco Hotels, known for its sustainability and character-driven hospitality.
* Enjoy a collaborative and inclusive work environment focused on career growth and employee well-being.
* Competitive pay and benefits with access to IHG s international training and development programs.
* Employee discounts across IHG Hotels & Resorts worldwide.