Laundry Valet

Millennium Plaza Downtown Hotel

Key Job Responsibilities:

• Greet guests and colleagues in a welcoming and courteous manner.
• Collect guests laundry and valet items, carefully noting any special instructions.
• Ensure the proper tagging and tracking of items for laundry and valet services.
• Transport laundry items to the laundry department for processing.
• Maintain detailed records of laundry and valet orders, including billing information.
• Monitor the status of laundry orders and coordinate with the laundry team.
• Address guest inquiries and concerns related to laundry and valet services.
• Ensure the safe and timely delivery of cleaned and pressed items to guests.
• Uphold high standards of cleanliness and presentation in valet services.
• Collaborate with the laundry and housekeeping teams for seamless operations.
• Adhere to environmental and safety regulations for laundry and valet services.
• Provide assistance to guests with any additional requests or information.
• Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
• Adhere to the company s environmental, health, and safety procedures and policies.