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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Investigate, diagnose, and fix technical problems reported by users, including performance, connectivity, and bug-related issues.
Monitor application performance & system alerts, and assist with routine maintenance tasks.
Create and maintain documentation, including knowledge base articles, support procedures, and records of resolutions.
Assist with development, application testing, installation, and deployment of new releases or fixes.
Commit to system functionality and user satisfaction in rapidly growing and changing environments.
Skills and abilities
Strong skills with SQL for querying and reporting.
Technical Background in Databases like (Oracle, MS SQL Server)
Experience with operating systems like Windows, and sometimes UNIX/Linux
Strong troubleshooting and problem-solving abilities.
Excellent written and verbal communication skills to explain technical concepts to both technical and non-technical audiences.
Ability to work independently and as part of a team.
Strong customer service orientation.
Knowledge of one or more programming languages or web technologies (e.g., .NET, C#, HTML, XML) is a plus.
Desired Candidate Profile
Education/strong> /p>
BSc/BA in Computer Science, Engineering or relevant field
Experience/strong> /p>
From 0-2 years of professional experience
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Lead
- Sales Solutions
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