Lead Verification Support Agent

SupportYourApp

Passionate about the world of tech?

What if you had a chance to be a part of the world s leading SaaS, Software, or Hardware solutions?

Join our team as a Lead Verification Support Agent for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let s see what it takes

What You Will Do:

• Contacting submitted leads to confirm their interest
• Forwarding qualified inquiries to the appropriate retailer
• Accurately update and categorize leads in the system
• Securely work with customers sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client s products and services

What you need to succeed in this role:

• Fluent German and English (C1 written and spoken for both languages is a must)
• Previous experience in Customer Service or Marketing
• Hands-on experience communicating with and following up on leads
• Attentive to details
• Strong administrative and organizational skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)

Will be a great plus:

• Previous experience working with a luxury brand

Benefits and Perks:

• Fixed schedule: 5 days per week, 4 PM 12 AM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development