Learning Coordinator, AMZL Transportation Field L&D Souq.com for E-Commerce LLC

Description

The Field AMZL Transportation Learning Coordinator works with operations managers, area managers to coordinate all associate onboarding activities for the site.

Constantly improves the long-term capabilities of the area to which he/she is assigned. This position has a high level of program administrative management. The Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area. Overall responsibilities will include the following functions:

• Coordinate learning ambassador identification program and track new hire onboarding and L&D audits

• Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations

• Track learning curve and continuous improvement metrics at the site level

• Audit Powered Industrial Equipment Training program and trainer standard work

• Execute training programs for both seasonal and permanent trainers

• Coordinate and facilitate any training related programs

• Manage ticketing system and ensure tickets are closed within expected timeline

• Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs

• Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)

• Document feedback results to help the learning department identify strengths as well as area of improvement

• Assess development needs for individuals and groups

• Fully understand workflow and daily production goals

• Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve

• Balance and prioritize multiple tasks

• Maintain a positive attitude and presence on the floor

Basic Qualifications

- Bachelor's degree or equivalent

- 2+ years of employee and performance management experience

- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

- Speak, write, and read fluently in Arabic

- Experience with graphic training systems, multimedia content creation, and Learning Management Systems (LMS) administration

Preferred Qualifications

- 2+ years of performance metrics, process improvement or lean techniques experience

- Speak, write, and read fluently in English

- 1+ years of logistics operations experience