Learning & Development Executive Hilton Hotels

As a Learning & Development Executive, you will be responsible for supporting the property s training objectives and fostering professional growth among team members. Your responsibilities include:
Delivering high-quality training programs to internal team members across all departments.
Leading service excellence training initiatives that align with Waldorf Astoria brand standards.
Supporting the implementation of the hotel s annual training plan.
Conducting systematic training needs analyses in partnership with Heads of Department, HR leadership, and the Training Manager.
Assisting department managers in achieving their training goals and reviewing progress on a monthly basis.
Designing, preparing, and conducting in-house training sessions, including recruitment and selection, performance management, and employee relations modules.
Ensuring all new employees receive comprehensive onboarding, departmental, and compliance training.
Holding monthly meetings with departmental trainers to ensure alignment on training priorities.

What are we looking for?

To be successful in this role, you will bring a strong foundation in Learning & Development with the drive to inspire others to grow. Specifically, we are looking for:

• Hands-on experience in Learning & Development roles, including training delivery and coaching; within luxury hospitality
• A positive, engaging, and approachable personality.
• Strong communication and interpersonal skills, with the ability to engage learners at all levels.
• A genuine passion for delivering outstanding internal customer service.
• Professional presentation and excellent grooming standards.
• Flexibility to adapt to evolving business needs and training priorities.

• Ability to manage multiple tasks, work under pressure, and deliver results independently or as part of a team.