Library Assistant

DAR AL RAQMANA FOR INFORMATION TECHNOLOGY

Key Result Areas

• Assist with library opening and closing daily routines.
• Help maintain general cleanliness and orderliness within the library.
• Perform customer service activities including locating, retrieving, sorting, and restocking.
• Process library loans, renewals, holds, and returns.
• Participate in inventory and search activities.
• Report missing items and the condition of damaged materials to aid in repair and replacement decisions.
• Perform shelving rearrangement to accommodate growth and new programs.
• Carry out shelf reading activities to maintain orderliness in the collections.
• Help customers with copiers, printers, and other equipment.
• Verify the accuracy of periodicals received from the Serials department as recorded in the automated Library Catalog and report missing issues.
• Check the accuracy and completeness of the marking of books and bound periodicals on their return from binding services.
• Assist librarians with weeding of outdated and old edition materials and suggesting replacement of heavily-used books.
• Perform other tasks as assigned.

Problem Solving & Complexity

• Consults with others when needed.
• Backs up solutions with relevant facts and figures.
• Identifies problems within their own scope of work.
• Discusses problems with others and escalates where appropriate when solutions are not readily determined.

Decision-Making Authority & Responsibility

• Identifies issues and accepts responsibility for decisions within own scope of responsibilities.
• Evaluates available information and analyzes facts from different angles to select the best option.
• Arrives at decisions in a thoughtful and timely way based on available information.
• Takes action or escalates decision-making where appropriate.