Lobby Manager

Dallah Albaraka

Employer Active

Posted on 6 Apr

Experience

1 - 3 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Operational Supervision: Managing the lobby area, monitoring staff performance (receptionists, bellhops, and concierges), and organizing their work schedules.

Guest Experience: Greeting and welcoming guests, professionally handling complaints and issues, and working to enhance the hotel's image.

Reception Procedures: Ensuring the accuracy and smoothness of check-in and check-out processes.

Coordination: Liaising with Housekeeping to ensure room availability and with Maintenance to ensure the lobby is clean and aesthetically pleasing.

Crisis Management: Acting as Duty Manager to handle any emergencies or issues during working hours.

Training and Follow-up: Training new employees, enhancing team efficiency, and monitoring compliance with hotel policies and quality standards.

Reporting: Preparing daily performance reports and closing the shift.

Desired Candidate Profile


Company Industry

Department / Functional Area

Keywords

  • Lobby Manager

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