Local Technician
Inetum Offshore Maroc
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Mission
- Ensure the installation, configuration and maintenance of workstations (PCs, printers, telephones, etc.)
- Diagnose and resolve technical incidents (hardware and software)
- Manage requests and incidents via a ticketing tool
- Ensure monitoring of interventions and traceability in internal tools
- Participate in the deployment of new equipment or software
- Train and support users on IT tools
- Collaborate with centralized or remote support teams
- Good command of Windows environments (7/10/11), Microsoft Office 365
- Network knowledge (TCP/IP, DHCP, DNS)
- Knowledge of ticketing tools (GLPI, ServiceNow, etc.)
- Computer security concepts
- Sense of service and communication
- Ability to work independently
- Rigor and organization
- R activity and stress management
Desired Candidate Profile
Formation & Exp rience
- Bac +2/3 in IT (BTS SIO, DUT IT, etc.)
- Experience from 2 years in a similar position
- Fluency in spoken and written French (main working language)
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Local Technician
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Inetum Offshore Maroc
Inetum is a European leader in digital services, with more than 27,000 employees in 19 countries and a turnover of 2.4 billion euros in 2024. The Group supports companies and institutions in their digital transformation, combining performance, innovation and societal impact. Present in Morocco for over 20 years, Inetum Maroc plays a strategic role with over 800 employees, a shared services center, and a FabLab in Casablanca. With a turnover of €50 million in 2024, the entity is positioning itself as a major digital player at the local level. Drawing on its three business lines Inetum Consulting, Inetum Technologies and Inetum Solutions and key partnerships with Microsoft, SAP and Sage, Inetum Maroc also stands out by obtaining the Feel Good 2025 label, which recognizes its commitment to well-being, inclusion and skills development.
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