Logistics coordinator

Silk Mile Logistics

Overview - Operations

Operation Team is a special team force that handles specific customer accounts. Being part of the operation team requires from you a high level of attention, dedication, and knowledge in all aspects of the supply chain. Become an expert in the customer s needs and build a strong customer service relation.


The operation team is an elite and premium force within Silk Mile that handles the key account, meaning you will be responsible for the maintenance and performance of those specific accounts.



Responsibilities for Logistics Coordinator

The following responsibilities are general and may differ depending on the necessities of the situation.

Manage orders and arrange the stock of materials and equipment at the warheouse.

Plan and track shipment of final products according to customer requirements.

Communicate with suppliers and customers to achieve profitable deals and mutual satisfaction.

Maintain logs and records of warehouse stock and executed orders.

Recruit and coordinate logistics staff (e.g., truck drivers) according to availabilities and requirements.

Prepare accurate reports for upper management.

Prepare accurate invoices and quotations.

Coordination of daily operations.

Develop strong business relationships with such clients and gain their business for future development.

Coordinate with the agents to ensure the flow of the shipment to the destination.

Complete the selling for quotations, hand back the prices to the officer, and keep a record for every request.

Maintain and share with colleagues as appropriate, personal knowledge of all relevant import/export laws and procedures; tariffs and duties; licenses, and restrictions.

Be able to continue any shipment from any stage in unexpected circumstances.

Send inquiries for agents to get rates

Send clients the proposals after selling

Follow up with clients to get feedbacks

Keep a record of all sent proposals marked if accepted or not

Build an evaluation list with preferred agents from all networks and countries


Qualifications for Logistics Officer

Bachelor's degree in Logistics or Business Analytics.

2+ years' experience in customer service or logistics management.

Ability to work with little supervision and track multiple processes.

Knowledge of laws, regulations, and ISO requirements.

Computer-savvy with a working knowledge of Microsoft Office programs.

Outstanding organizational and coordination abilities.

Excellent communication and interpersonal skills.

Keen on working in a fast-paced environment.

Strong leader and management ability.

High attention to detail.

Possess basic computer skills such as Microsoft office use.

Excellent communication skills.

High attention to detail.

highly organized.