Loyalty Program Manager

Client of PENTABELL

Employer Active

Posted 6 hrs ago

Experience

5 - 10 Years

Job Location

Saudi Arabia - Saudi Arabia

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:
  • Develop and execute a bank-wide loyalty program that aligns with customer needs and business objectives.
  • Define customer segments and create targeted reward structures for retail and digital banking customers.
  • Analyze customer behavior, transaction data, and market trends to inform program design.
  • Work closely with marketing, product, digital, and customer service teams to ensure seamless program integration.
  • Launch and manage loyalty campaigns, promotions, and reward redemptions.

Desired Candidate Profile

Requirements:
  • Bachelor or Master's degree in a relevant field
  • 5+ years of experience in loyalty program management, preferably in banking or financial services
  • Strong analytical skills and experience with customer segmentation and CRM platforms.
  • Proven track record in designing and scaling customer engagement programs.
  • Excellent communication, leadership, and project management skills.
  • Experience with banking products and customer lifecycle management.
  • Familiarity with digital platforms, mobile banking, and omnichannel engagement.
  • Knowledge of regulatory requirements in financial services.

Company Industry

  • Engineering Design & Consulting

Department / Functional Area

  • Marketing
  • Brand Management
  • Marketing Research
  • Digital Marketing

Keywords

  • Loyalty Program Manager

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Client of PENTABELL

Company overview:
Pentabell is seeking a skilled Loyalty Program Manager, for one of its clients in the Banking sector. This role involves designing and implementing a comprehensive customer loyalty strategy to enhance retention, engagement, and long-term value through innovative initiatives.

https://www.pentabell.com/opportunities/loyalty-program-manager-c-2239e