Mainframe Operators Engineer

Confidential Company

• Experience in mainframe batch monitoring and console operations

• Monitor consoles for any abnormalities and escalate to relevant stakeholders for resolution.

• Hands on experience in performing IPL and HMC activities.

• Good knowledge of JCL

• Ability to monitor, correct, and escalate mf system & subsystem related issues

• Coordinate and modify schedules for adhoc requests, following customer business priorities

• Respond promptly to requests for priority job execution

• Notify the customer business if special requests will affect the timely completion of other work and provide schedule status updates

• Follow JCL standards in supporting the creation and testing of JCL

• Establish and document standards for production jobs, providing technical assistance to correct incidents and errors in production JCL where appropriate

• Invoke resolution and restart procedures in case of failures in batch jobs

• Check control totals and condition codes to monitor proper application executions as defined by the customer business

• Monitor scheduled batch jobs and batch cycles, resolving any non-application scheduling conflicts

• Execute re-runs as requested by the customer business and restart jobs according to operation procedures and documentation, resolving abnormal terminations when appropriate

• Follow job run documentation and notify the customer business as appropriate and defined by the run documentation

• Create incident reports for job abnormalities consistent with the Incident Management Process, producing daily batch production report summaries and monthly metrics on batch job executions, abend rates, etc.

• Check all queues to ensure batch completion and online regions startups.

• Perform production promotion activities as requested by a customer business using Changeman or other configuration management tools

• Exposure to output management tools

• Participation in disaster recovery tests

• Coordinate all mainframe deliverables in disaster recovery tests