Maintenance Admin Supervisor

EPS

Receiving and handing over devices at the maintenance center, coding and registering them on the computer system, and following up on their repair until delivery to customers, either hand-to-hand or via one of the approved shipping methods, after verifying that all required procedures are completed for devices inside or outside warranty.

Following up on shipping waybills related to devices, monitoring the productivity of maintenance technicians and engineers, and recording their related reports on a daily basis.

Receiving all requests for spare parts required for workflow, sending them to the warehouse, preparing purchase requests accordingly, and identifying all shortages and urgent needs until they are delivered to the maintenance center.

Coordinating with the maintenance supervisor regarding the spare parts that must be available to implement the daily routes for maintenance technicians, and ensuring that each technician receives the required spare parts daily to execute the assigned route.

Monitoring technicians to ensure their attendance every morning and throughout the day, and focusing on the extent of implementing the route plan as sent on the maintenance groups. In case any daily tasks are not executed, informing the maintenance supervisor of these deviations so they can be considered in subsequent route plans.

Assisting the maintenance team and overcoming all obstacles they face while executing the assigned routes.

Ensuring that the work team adheres to wearing the official uniform while performing their duties.

Monitoring the issuance and return of all tools and equipment required for workflow and supervising their use.

Following up on the costs of internal device maintenance, collecting external maintenance fees and depositing them into the company treasury, with the necessity of preparing dedicated account statements to ensure proper control, in addition to performing the branch treasury s administrative tasks related to approved administrative and operational expenses after approval by the department manager.

Issuing and following up on spare parts on a daily basis, recording them, and conducting inventory counts to ensure proper control.