Maintenance Coordinator

Confidential Company

Employer Active

Posted 1 hrs ago

Experience

2 - 4 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Technology/Engineering(Electrical, Mechanical), Bachelor of Business Administration

Nationality

Any Arab National

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The Maintenance Coordinator serves as the central point of contact between customers, internal departments, and the maintenance field team.

  • Handle and monitor daily maintenance tickets.
  • Communicate with clients to capture maintenance needs and provide updates.
  • Create and manage work orders, ensuring timely assignment to field technicians.
  • Schedule maintenance site visits between customers and the field team.
  • Coordinate internally with other departments (sales, operations, planning, etc.).
  • Track work order response times, follow-up on closures, and monitor customer satisfaction.
  • Ensure all maintenance activities comply with company quality control standards.
  • Prepare reports on open/closed tickets, pending materials, and customer feedback for management.
  • Raise Purchase Orders (POs) and quotations as required

Desired Candidate Profile

  • Overall Work Experience: 2-4 years of experience in maintenance coordination, customer service, or a similar role.
  • Education: Bachelor's degree or diploma in Business Administration, Facilities Management, engineering, or a related field.
  • Advantageous Experience: Previous exposure to the construction, fit-out, doors, or building materials sector.
  • Preferred Certifications: Professional certifications in facilities/maintenance management.
  • Added Value Training: Training in customer service or communication.

Must-Have Skills

  • Languages: Proficiency in English and Arabic (spoken & written).
  • Technical: Good knowledge of MS Office / ticketing systems.
  • Mindset: Customer service orientation with strong follow-up skills.

Desired Skills

  • Strong organizational and coordination skills.
  • Effective communication and interpersonal skills.
  • Critical thinking and problem-solving abilities.
  • Negotiation skills.
  • Ability to multitask and manage competing deadlines under pressure.
  • Valid UAE driving license (Preferred).
  • ERP knowledge (Odoo or equivalent is a plus).

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Facilities Coordinator
  • Maintenance Operations Manager
  • Operations Coordinator

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Confidential Company