Maintenance Coordinator FAHAM DOORS INDUSTRIES CO. L.L.C

Employer Active

Posted 4 hrs ago

Experience

2 - 4 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Technology/Engineering, Bachelor of Business Administration, Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The Maintenance Coordinator will serve as the central point of contact between customers, internal departments, and the maintenance field team. This role ensures smooth handling of daily maintenance requests, proper scheduling of site visits, efficient communication across stakeholders, and compliance with company standards. The coordinator is responsible for creating, managing, and assigning work orders, as well as supporting the team in achieving service quality, timely response, and customer satisfaction.


Roles and responsibilities:

  • Handle and monitor daily maintenance tickets.
  • Communicate with clients to capture maintenance needs and provide updates.
  • Raise POs and quotations as required.
  • Create and manage work orders, ensuring timely assignment to field technicians.
  • Schedule maintenance site visits between customers and the field team.
  • Coordinate internally with other departments (sales, operations, planning, etc.) to align on maintenance activities.
  • Track work order response times, follow-up on closures, and monitor customer satisfaction.
  • Ensure all maintenance activities comply with company quality control standards.
  • Prepare reports on open/closed tickets, pending materials, and customer feedback for management.

Desired Candidate Profile

1. Qualifications / Certifications:

  • Bachelor’s degree or diploma in Business Administration, Facilities Management, engineering or a related field.
  • Professional certifications in facilities/maintenance management are preferred but not mandatory.
  • Training in customer service or communication is an added value.

2. Overall work experience (in years):

  • 2–4 years of experience in maintenance coordination, customer service, or a similar role.
  • Previous exposure to the construction, fit-out, doors, or building materials sector will be considered an advantage.

3. Desired skills (if any):

  • Strong organizational and coordination skills.
  • Effective communication and interpersonal skills with both internal teams and clients.
  • Critical thinking and problem-solving abilities.
  • Negotiation skills to handle client concerns and internal priorities effectively.
  • Ability to multitask and manage competing deadlines under pressure.
  • Valid UAE driving license (Preferred).

4. Must have (Min. skill sets):

  • Languages: Proficiency in English, and Arabic (spoken & written).
  • Good knowledge of MS Office / ticketing systems ERP (Odoo or equivalent is a plus).
  • Customer service orientation with strong follow-up skills.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Maintenance Coordinator
  • Maintenance
  • Site Maintenance
  • Site Visit
  • Maintenance Operations
  • Operations Coordinator
  • Budget Management
  • Facilities Coordinator
  • Facilities Management
  • Maintenance Planner
  • ERP
  • Odoo
  • MS Office

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FAHAM DOORS INDUSTRIES CO. L.L.C

FAHAM DOORS

Manju - TA Manager

Sheikh Zayed Road Dubai UAE, Dubai, United Arab Emirates (UAE)