Maintenance Coordinator

Client of Creative HR Consultancy

Job Summary

The Maintenance Coordinator is responsible for organizing, scheduling, and overseeing maintenance activities within the shopping mall. This role ensures that all facilities, equipment, and systems are functioning efficiently to provide a safe, clean, and pleasant environment for tenants, customers, and staff.

Key Responsibilities

1. Maintenance Coordination & Scheduling

• Plan and coordinate daily, weekly, and preventive maintenance activities
• Assign work orders to maintenance staff and contractors
• Track completion of tasks and ensure timely execution

2. Work Order Management

• Receive and log maintenance requests from tenants and management
• Prioritize tasks based on urgency and operational impact
• Maintain accurate records of all maintenance activities

3. Vendor & Contractor Management

• Coordinate with external contractors (HVAC, elevators, cleaning, etc.)
• Ensure vendors comply with mall policies and safety standards
• Monitor contractor performance and service quality

4. Facility Upkeep

• Oversee maintenance of HVAC, electrical, plumbing, lighting, escalators, and elevators
• Ensure common areas (corridors, restrooms, parking) are well maintained
• Conduct routine inspections to identify issues proactively

5. Health, Safety & Compliance

• Ensure compliance with local safety regulations and building codes
• Support emergency response procedures and drills
• Maintain safety logs and incident reports

6. Inventory & Budget Support

• Monitor maintenance supplies and spare parts inventory
• Assist in budgeting and cost control for maintenance operations
• Track expenses and recommend cost-saving improvements

7. Communication & Reporting

• Act as a liaison between tenants, management, and maintenance teams
• Provide regular reports on maintenance activities and issues
• Handle tenant complaints related to facility issues professionally

Qualifications & Requirements

• Diploma or Bachelor s degree in Engineering, Facilities Management, or related field
• 2 5 years of experience in maintenance coordination, preferably in malls, hotels, or large facilities
• Knowledge of building systems (HVAC, electrical, plumbing)
• Familiarity with CMMS (Computerized Maintenance Management Systems) is an advantage
• Strong organizational and multitasking skills
• Good communication and problem-solving abilities

Key Skills

• Work order management
• Vendor coordination
• Preventive maintenance planning
• Time management
• Attention to detail
• Customer service mindset

Working Conditions

• May require working weekends, holidays, or shifts
• On-call availability for emergencies
• Frequent site inspections across the mall