Maintenance Supervisor

Client of Creative HR Consultancy

Job Summary

The Maintenance Supervisor is responsible for overseeing the daily operations, maintenance, and repair of all mall facilities, systems, and equipment. This role ensures the shopping mall remains safe, functional, and visually appealing for tenants and visitors by managing maintenance staff, coordinating contractors, and implementing preventive maintenance programs.

Key Responsibilities

1. Facility Maintenance & Operations

• Supervise day-to-day maintenance of HVAC, electrical, plumbing, elevators, escalators, and building systems
• Ensure all facilities are operating efficiently and safely
• Conduct regular inspections of the mall, parking areas, and back-of-house spaces

2. Team Management

• Lead, train, and schedule maintenance technicians and support staff
• Assign tasks and monitor performance to ensure timely completion
• Enforce safety procedures and company policies

3. Preventive Maintenance

• Develop and implement preventive maintenance schedules
• Maintain records of maintenance activities, repairs, and inspections
• Reduce downtime through proactive maintenance planning

4. Vendor & Contractor Coordination

• Manage external contractors for specialized repairs and services
• Review and approve work completed by vendors
• Ensure compliance with service agreements and quality standards

5. Health, Safety & Compliance

• Ensure compliance with local regulations, fire safety codes, and mall policies
• Conduct safety audits and risk assessments
• Respond to emergencies (e.g., power failures, water leaks, fire alarms)

6. Budget & Inventory Control

• Monitor maintenance budgets and control costs
• Manage inventory of tools, spare parts, and supplies
• Prepare reports on maintenance expenses and requirements

7. Tenant Support

• Address maintenance-related requests from tenants
• Coordinate repairs within leased spaces when required
• Maintain strong working relationships with tenants and mall management

Qualifications & Requirements

• Diploma or Bachelor s degree in Engineering, Facilities Management, or related field
• 5+ years of experience in facility maintenance, preferably in malls, hotels, or large commercial buildings
• Strong knowledge of HVAC, electrical, and mechanical systems
• Proven supervisory or team leadership experience

Skills & Competencies

• Leadership and team management
• Problem-solving and decision-making
• Strong technical and troubleshooting skills
• Time management and multitasking
• Communication and interpersonal skills
• Knowledge of safety standards and regulations