Manager - Adventure Operations

The Red Sea Development Company

Key Responsibilities

• Contribute to the development and growth of unique adventure sports offerings across our destinations.

• Support training, operations, and delivery of inland adventure and action sports activities.

• Oversee compliance of guides, staff, and activities with venue-specific SOPs, while assisting in SOP development and continuous evaluation.

• Lead and support a team of guides, instructors, and junior instructors to deliver exceptional guest experiences, reflecting the unique Red Sea service style.

• Ensure all inland adventure venues, equipment, and related assets are properly maintained, safe, and clean at all times.

• Actively promote and advocate for all adventure activities within the wider project, including those outside direct responsibility (e.g., diving).

• Participate in regular reviews with senior adventure management, providing updates on operational performance.

• Apply and enforce international adventure rules and regulations, liaising with local and global sports bodies where necessary.

Policies, Systems, and Reporting

• Adhere to all functional policies, processes, SOPs, and work instructions to ensure consistency and control.

• Assist in preparing accurate and timely reports and MIS statements in line with corporate and functional requirements.

Safety, Quality & Environment

• Implement safety, quality, and environmental policies to ensure staff well-being, compliance with legislation, high service standards, and sustainable operations.

Continuous Improvement

• Identify and contribute to opportunities for process improvement, cost efficiency, productivity enhancement, and alignment with international best practices.