Manager B2B Products & Projects

Etihad Airways

This position is responsible for the design, development and implementation of B2B Products and Programs within Etihad s sales products by ensuring the smooth operation of various tasks and processes crucial to our sales programs. The candidate will be responsible to support driving Etihad s sales performance through a refreshed catalogue of products & programs that deliver true value selling across our partners and customers. Additionally, the candidate will act as project Manager to multiple projects who owns the overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure. And is accountable for delivering projects to concerned department after deployment and testing.

Take ownership of EY s net fare product worldwide. Evaluate the usage, success and necessity in all markets.

Ensure that net fares are not being misused to undercut EY s own offer and if necessary, take actions against it

Develop and implement products for strategic niche segments (e.g. embassies, marine business or students), that support additional revenue generation, aligned with overall company goals

Create documents that assist sales teams in selling our product (e.g. New destinations )

Review performance of our B2B products and keep continuous exchange with the market teams and BDU s to make enhancements if needed and continuously develop Etihad s offering

Drive positive engagement with frontline sales, revenue management, BDU s and other stakeholders

Manage and oversee Implementation and Project Management team in analyzing ETIHAD requirements and processes

Work closely with upper management to make sure that the scope and direction of each project is on schedule, as well as other departments for support, in charge of a team to get the objective accomplished

Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

Assess project and program management principles, methods and techniques, interdependencies between technology, operations and business needs

Prepare estimates and detailed project plan for all phases of the project

Report on project success criteria results, metrics, test and deployment management activities

Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence

Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership

Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

Create and maintain comprehensive project documentation

Ensure all ETIHAD policies and procedures are adhered including but not limited to, Security, HR, Operations, and Legal