Manager, Credit Documentation - UAEN Commercial Bank of Dubai

You will supervise the team responsible for documentation, fit-to-lend checks, mortgage execution, and document safekeeping, ensuring all activities meet agreed service standards (SLAs). You will foster a proactive culture to achieve excellent results through effective management and mentoring. Address problems and assess ideas to reach shared objectives. Collaborate with stakeholders to develop best practices for banking operations and offer guidance on documentation for compliance and legal aspects of facility disbursement.

Roles and Responsibilities:

Ensure Quality Asset Management by:

• Ensure Credit Middle Office policies and procedures of the Bank are strictly followed in line with Bank s Credit policies and as per relevant guidelines of UAE Central Bank/Government
• Adhere to UAE laws and regulations regarding all collaterals and the legality of documents used in coordination with the legal department, review and ensure drafting of facility offer letters/loans agreements are as per Credit application approved by the required delegation authority and also in line with the documentation SOPs for all Wholesale Banking credit facilities including conventional and Islamic Accounts which will cover NTB /Renewal/Amendment requests.
• Ensure documentation procedures are followed in the finalization of facility offer letters/ loans documentation, collateral documentation & other required documents by covering all the legal aspects.
• Ensure the fit to lend checks are carried out as per the documentation procedure & all collateral documentation including mortgages are executed, CP s met etc. as per Credit approval before authorizing CMO limits & collateral management unit to release limits.
• Ensure all deferrals approved by Credit are communicated to CMO limits & collateral management unit for tracking. Also, periodic follow up to make sure those deferrals & deficient documents are cleared on timely basis to keep the facility documentation perfected to mitigate credit & legal risk. As and when it s required inform management with the current status along with action taken.
• Ensure lodgement & safekeeping of facility documentation are happening on timely basis and vault operation is carried out as per the safekeeping policy in the documentation SOP.
• Ensure periodic inspections are carried out to check the tangible collateral including bank s liens are registered with respective authorities as per the statutory requirement.
• Ensure all required approvals are in place before authorizing any release of original documents / securities.
• Ensure the team duties are executed to ensure quality and minimise potential loss. Continuously monitor the efficiency of the workflow of the team to ensure timely preparation /execution of documents within agreed turnaround time as specified in the SLA s
• Constant review of day-to-day functions of the team and ensure all activities are performed as per policies & procedures.

In General:

• Manage, develop skills, provide required training, give empowerment, and motivate staff to ensure team objectives are met, including staff s individual goals.
• Measure and monitor the standard processing time and transaction volumes. Bring improvement to productivity through bench marking.
• Maintain KPI & balance scorecard for staff including due recognition for good performers.
• Prioritize and allocate the daily work for officers and senior staff to ensure the timely completion of the work processes to support the DH in achieving the departmental objectives
• Ensure all related MIS reports (SLA, TAT, Activity report, transaction report, Operations risk, Internal control check list etc.) are completed / submitted as per stipulated timelines