Manager CRM

Qiddiya Investment Company

Posted 30+ days ago

|The job is old & position might be filled

Experience

6 - 9 Years

Job Location

Riyadh - Saudi Arabia

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Qiddiya Investment Company is seeking an analytical and results-driven CRM Manager for our Performance Unit - Sales & Leasing. In this vital role, you will be responsible for managing our Customer Relationship Management (CRM) system, developing strategies to optimize customer engagement, and enhancing sales performance through data-driven insights and effective relationship management.

Key Responsibilities
  • Oversee the implementation and management of the CRM system to support sales and leasing operations.
  • Develop and execute CRM strategies to enhance customer engagement, retention, and satisfaction.
  • Analyze customer data and sales metrics to identify trends, opportunities, and areas for improvement.
  • Collaborate closely with sales, marketing, and leasing teams to support customer outreach and lead conversion initiatives.
  • Train and support team members in the use of the CRM system, ensuring consistent and effective utilization.
  • Monitor and report on CRM KPIs and performance metrics, providing insights and recommendations for optimization.
  • Design and implement customer segmentation strategies to tailor marketing campaigns and improve targeting.
  • Stay updated on CRM best practices and emerging technologies to enhance system capabilities and performance.

Desired Candidate Profile

  • Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field.
  • 6 - 9 years of experience in CRM management or related roles, preferably within sales or leasing environments.
  • Strong analytical skills with proficiency in CRM software and data analytics tools.
  • Experience in developing and executing customer engagement strategies.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
  • Detail-oriented with strong organizational and project management skills.
  • Ability to work independently and manage multiple projects simultaneously.

Company Industry

  • Entertainment
  • Recreation
  • Theme Parks

Department / Functional Area

  • ERP
  • CRM (IT Software)

Keywords

  • Manager CRM

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Qiddiya Investment Company

https://apply.workable.com/qiddiya-investment-company-1/j/21A04885AE/

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