Manager - Healthcare Operations - Quality and Medical Audit Qiddiya Investment Company

This role plays a key part in ensuring that contractedservice providers deliver safe, high-quality, and efficient patient care. The position combines analytical rigor, regulatory knowledge, and collaboration to drive continuous quality improvement and operational excellence across the healthcare provider /network.

Key Responsibilities

• Develop and execute a structured quality audit plan for external healthcare providers.
• Conduct on-site audits covering clinical practices, patient safety, infection control, and service quality.
• Evaluate provider compliance with CBAHI, JCI, and Ministry of Health(MOH) standards and contractual obligations.
• Review provider performance indicators (KPIs), incidents, and patient feedback to identify improvement areas.
• Prepare audit reports, scorecards, and dashboards summarizing key findings and trends.
• Recommend corrective and preventive actions and follow up on timely implementation.
• Collaborate with internal stakeholders and external providers to enhance compliance and clinical excellence.
• Ensure network clinics maintain readiness for CBAHI or other accreditation requirements.
• Contribute to the continuous improvement of the Provider Quality Monitoring Framework