Manager - Lab Operations Advanced Construction Technology Services

Job Title:

Laboratory Manager 

Division:  

Material Testing

I‐Function: 

‐ Overall technical and commercial responsibility for the Laboratory operation. 

‐ Oversee the operation of the Laboratory and develop its business. 

‐ Maintain  and  further  the  company  image  in  the  country  of  operation  in  line  with  the  Quality  policy  and 

achieve the company strategic technical and commercial objectives in this country. 

‐ Ensure  efficient,  effective  and  profitable  commercial  operations  of  all  the  departments  in  the  Laboratory 

within a framework of team work, safety, quality and maintenance of integrity and good spirit. 

II‐ Reporting: 

‐ To the General Manager (or Deputy General Manager). 

III‐ Supervising:  

‐ Heads of Divisions and Departments in the Laboratory. 

‐ Branch Supervisors.  

‐ Senior Procurement and Personnel Officer.  

‐ Data Encoders.  

‐ All related personnel. 

IV‐ Duties and Responsibilities: 

‐ Overall Marketing, Commercial and Technical responsibility of the Laboratory. 

‐ Oversees tidy office and laboratories environment. 

‐ Oversees the maintenance of all Laboratory equipment, training apparatus, documents, books, manuals and 

inventory allocations.  

‐ Establishes or adjusts work procedures to meet schedules and deadlines. 

‐ Oversees and controls time and testing records. 

‐ Sets in coordination with the GM the yearly objectives  for the Laboratory and ensures the achievement of 

these objectives. 

‐ Prepares yearly budgets and ensures the achievement of the budgets as approved by the GM or DGM. 

‐ Performs close cost control on the Laboratory operation at all levels. 

‐ Assists in recruitment and approves the enrollment of new recruits. 

‐ Evaluates and assists in the procurement of equipment and other purchases as needed in the laboratory. 

‐ Analyzes  and  resolves,  or  assists  workers  in  solving  work  problems  and  provides  moral  assistance  and 

support for their personal problems. 

‐ Signs laboratory technical reports. 

‐ Writes and reviews technical reports issued by the laboratory. 

‐ Prepares tenders, quotations and estimates for laboratory works and reviews and approves quotations 

issued by other departments in the Laboratory. 

‐ Maintains and keeps updated technical references, relevant codes and standards. 

‐ Maintains technical standards, keeps aware of technical development and where appropriate, maintains 

contact with various local technical committees and bodies. 

‐ Handles customer complaints as reported by the Quality Division and sets‐up curative, corrective and 

preventive actions. 

‐ Represents the Laboratory at technical and commercial meetings including liaison with clients or technical 

groups. 

‐ Oversees the direction of samples when required to the approved subcontractors. 

Laboratory Manager 

This document is the exclusive property of ACTS. Any partial or total reproduction of any kind is forbidden without the prior approval of the Management.

‐ Coordinates and schedules with the Training and Consultancy Division the internal training requirements of 

staff and recommends to Management external training of staff. 

‐ Ensures the proper set‐up of the laboratory to host theoretical and performance training sessions for ACI 

Certification or similar training events and assists the trainers when required. 

‐ Conducts research to develop custom tests and investigates complaints on existing tests or services. 

‐ Prepares weekly summary report of the overall operation of the central and site laboratories and hands it 

over to the GM or DGM (to enclose the weekly summary reports of the heads of Department). 

‐ Ensures that daily, weekly and monthly checklists are timely filled by heads of Departments and that all 

items mentioned in these checklists are fulfilled. 

‐ Recommends measures to improve testing procedures and use of equipment. 

‐ Confers with Management, scientists or engineers to conduct analyses, interpret test results, or develop 

nonstandard tests. 

VI‐ Qualification: 

Education and Experience: 

Master’s Degree in Engineering or Chemistry, or a Bachelor’s Degree (B.S.) in Engineering or a related field with a 

considerable  experience  in  managing  laboratories  (minimum  7  years);  or    Any  equivalent  combination  of 

experience and training which provides the knowledge, skills and abilities necessary to perform the work.  

Language Ability : (Arabic, English) 

Arabic: Read, Spoken and Written 

English: Read, Spoken and Written 

Skills: 

‐ Ability to establish and maintain effective working relationships by developing a high level of credibility and 

trust with applicants, employees, officials, and the general public. 

‐ Demonstrated ability to interact as a leader in a team‐building environment with a wide variety of 

individuals from diverse disciplines, cultures and experience. 

‐ High levels of resourcefulness, influence, execution skills (strategy through implementation). 

‐ Ability to build and lead an effective team and foster a sense of collaboration to achieve goals. 

‐ Excellent time management skills which includes the ability to balance multiple projects concurrently (with 

different deadlines) and marshal the resources necessary to accomplish them. 

‐ Conversant with ISO 9001, ISO 17025 and HSE systems. 

‐ Experience in financial control of service laboratory. 

Computer Skills: 

Internet software, E‐mail, MS office, Inventory and database software.