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Job Description
Roles & Responsibilities
Key Responsibilities
- Lead the development and execution of operational readiness plans, ensuring alignment with organizational goals and project timelines.
- Collaborate with multidisciplinary teams to identify operational requirements and address gaps before project launch.
- Conduct readiness assessments, risk analysis, and mitigation planning to ensure preparedness of all operational units.
- Design and implement training programs to prepare staff for operational roles and service excellence.
- Establish and monitor key performance indicators (KPIs) related to operational readiness and post-launch performance.
- Drive continuous improvement by analyzing operational processes and recommending enhancements.
- Champion guest-centric operational strategies to enhance visitor satisfaction.
Desired Candidate Profile
Bachelor s degree in Business Administration, Operations Management, Hospitality, or related field./p>
Minimum 5 years of experience in operational readiness, operations management, or related roles, preferably in entertainment or hospitality sectors./p>
Strong project and stakeholder management skills with ability to lead cross-functional teams./p>
Proven experience in risk identification and mitigation within operational contexts./p>
Excellent communication, analytical, and problem-solving skills./p>
Experience designing and delivering staff training programs./p>
Ability to work in a fast-paced environment managing multiple priorities./p>
Familiarity with Saudi Arabian business environment and culture is preferred./p>
Company Industry
- Entertainment
- Recreation
- Theme Parks
Department / Functional Area
- Administration
Keywords
- Manager - Operational Readiness
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Qiddiya Investment Company
Qiddiya Investment Company is seeking an experienced Manager - Operational Readiness to ensure successful operational launches of our projects within the entertainment and leisure sector. This role is critical in coordinating cross-functional readiness activities, assessing operational capabilities, and driving process improvements to guarantee seamless project openings and optimal guest experiences./p>
https://apply.workable.com/qiddiya-investment-company-1/j/FB048E042D/