Manager Operations Data and Analytics Abu Dhabi Airports Company

Responsibilities

Operational Data Quality Management

• Own and manage the monthly aeronautical billing dataset process.
• Ensure reconciliation and validation across AODB, airline, and ground handler data sources.
• Deliver executive-level operational performance reporting including:
  • OTP (On-Time Performance)
  • Stand utilisation
  • GPU/PCA connectivity
  • Passenger processing
  • Baggage metrics
• Identify new data sources, integrations, AI opportunities, and automation initiatives.
• Design and deliver scalable data solutions using:
  • Power BI
  • SQL
  • Databricks
• Develop and improve operational performance management frameworks and KPI methodologies.
• Solve complex operational and analytical problems using structured decision-making.
• Manage, coach, mentor, and develop team members.

Operations Data & Analytics Governance

• Own and enforce the AMC data governance framework.
• Resolve governance issues across operational data flows and integrations.
• Develop and maintain:
  • Data governance policies
  • Data quality standards
  • Access controls
• Ensure compliance with Abu Dhabi Airports policies.
• Implement metadata management, data lineage, version control, and security standards.
• Engage stakeholders to define reporting requirements and analytics products.

Operations Reporting, Analytics & Tools

• Govern end-to-end operational analytics processes from data ingestion to dashboard delivery.
• Manage the full analytics product lifecycle.
• Produce management reports, business cases, dashboards, and executive presentations.
• Lead automation and AI-enhanced analytics initiatives.
• Develop automated pipelines and intelligent alerting systems.
• Implement tools for:
  • Operational monitoring
  • Resource optimisation
  • Flight movement analytics

Stakeholder Engagement & Collaboration

• Support AMC leadership with strategic analysis and planning insights.
• Collaborate with Operations Planning, AOCC, Commercial, IT, and Finance teams.
• Act as the primary interface with IT, system owners, and data engineering teams.
• Represent Operations Data & Analytics in committees and operational forums.
• Advocate for improvements in efficiency, service delivery, and capacity utilisation.

Health, Safety & Other Responsibilities

• Promote Abu Dhabi Airports values and behaviours.
• Support HSE risk assessment reviews and safety initiatives.
• Encourage reporting of incidents and environmental concerns.
• Monitor team compliance with HSE procedures.
• Perform additional duties as assigned to support organisational priorities.