Manager - Parking Services

Wynn Al Marjan Island

The primary duties and responsibilities of this role are:

• Supervise and manage all parking operations including valet, self-parking, and shuttle services.

• Lead, train, and schedule parking attendants, valets, and supervisors to ensure high service standards.

• Monitor parking facility usage, traffic flow, and space availability to maximize efficiency.

• Ensure all parking equipment (gates, ticketing systems, payment kiosks) is operational and well-maintained.

• Handle guest and visitor inquiries, complaints, and special requests professionally and promptly.

• Implement and enforce safety, security, and traffic control procedures.

• Coordinate with other departments (e.g., Security, Front Office, Engineering) for seamless operations.

• Prepare and analyze reports on occupancy, revenue, staffing, and incidents.

• Ensure qualitative Forbes Five Star standards are met.

• Manage vendor relationships and service contracts related to parking operations.

• Ensure compliance with local regulations, fire codes, and accessibility standards.

• Develop and implement strategies to improve guest experience and operational efficiency.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor s degree in Hospitality, Business Administration, or related field preferred.

• Minimum 3 5 years of experience in parking operations, facilities management, or guest services, with at least 1 2 years in a supervisory or managerial role.

• Strong leadership, organizational, and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Proficient in parking management systems and Microsoft Office Suite.

• Knowledge of valet operations, traffic control, and safety protocols.

• Ability to work flexible hours, including weekends and holidays.

• Prior experience and training with Forbes Travel Guide standards required.

About Wynn Al Marjan Island s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.