Manager, Specialist Sales - SIP - IC MasterCard

Employer Active

Posted 8 hrs ago

Experience

1 - 7 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Bring their deep knowledge of products, services or platform capability

  • Accountable for having a deep understanding of the assigned product, service or platform
  • Provide visibility to the Customer Solution Center Lead (CSCL) and Solution Architects (SA) on latest product developments within their purview and communicate accurate solution knowledge to tackle client opportunities
  • Proactively monitor and engage with customers to ensure customer success and benefit from Mastercard s products and solutions

Provide the Solution Architects (SA) and the Customer Solution Center Lead (CSCL) with their solution expertise in crafting the value proposition

  • Coordinate with the help of SA and CSCL, with other sales specialists in developing an end-to-end value proposition
  • Provide their expertise and deep knowledge of product implementation and success with clients during solution selling process (upon the request of the CSCL or Account Manager "AM/BD")

Enabling new capabilities in the market e.g. SRC, MDES, Contactless, QR etc. and ensuring market readiness

  • Supporting AM s in their market to optimize what we have today e.g. providing expert advice/ guidance on prepaid penetration for an existing relationship
  • Work directly with client counterparts on non-complex, one solution focused opportunities when the AM needs their support

Share information on latest customer needs and opportunities as well as relevant market intelligence with the product management teams to drive smart solutioning internally within MA

  • Share best practices and knowledge with other SSs to improve solutioning of their product, service, or platform within client contexts

Clear ability to problem solve and understand relationship with the client s needs

Ability to communicate with and build relationship with client counterparts when requested by account managers or business development managers

Strong communication skills

Company Industry

Department / Functional Area

Keywords

  • Manager
  • Specialist Sales - SIP - IC

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MasterCard

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

The Customer Solutions Center is a new structure which enables Mastercard to develop better solutions & bundles for prioritized customer segments in markets.

It is the powerhouse for all Mastercard capabilities in the North and Francophone Africa cluster, and it aims to drive Mastercard business growth by creating, pitching and selling compelling data-driven, scalable needs-based solutions to new and existing customers by tapping into Mastercard s extensive toolbox of products and services offerings.

The Gateway Lead supports the Customer Solution Center Lead & Solution Architects to bring together existing MA capabilities, products and solutions in a holistic, bundled way to acquirers across segments.

They also act as an expert for their products/solutions portfolio in the Cluster, to drive market enablement and support sales as well as acting as key interface with regional product teams to ensure an effective feedback loop, but also grow the Gateway business and ensure customer satisfaction.

Read More

https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Cairo-Egypt/Manager--Specialist-Sales---SIP---IC_R-278210