Job Description

Roles & Responsibilities

Key responsibility

1. Control Room Operations Monitoring
Supervise the operation of CCTV systems across all facilities, ensuring 24/7 surveillance coverage.
Monitor live feeds, alarms, and security alerts; ensure timely detection of any suspicious, unsafe, or non-compliant activities.
Ensure all camera systems, NVRs, access control points, and monitoring equipment are functioning correctly.
2. Team Leadership & Supervision
Lead and manage CCTV Operators; organize duty rosters and shift plans.
Provide training, coaching, and performance assessments for control room staff.
Enforce discipline, compliance, and operational standards among team members.
3. Incident Response & Coordination
Act as the central communication point for all security-related events.
Coordinate with security guards, facility supervisors, and the Security Manager to handle incidents.
Escalate critical events immediately following the escalation hierarchy.
Document all incidents, breaches, and irregularities in the daily control room logbook.
4. Compliance & Documentation
Ensure compliance with internal security procedures, access control rules, and GMP regulations within controlled areas.
Maintain accurate records of incidents, shift reports, equipment maintenance, and system audits.
Ensure video footage is archived according to company retention policies.
Guarantee that surveillance complies with data privacy and legal standards.
5. System Maintenance & Technical Coordination
Perform daily equipment functionality checks and escalate any issues to IT or technical service providers.
Follow up on repairs, upgrades, or maintenance of CCTV systems and monitoring infrastructure.
Assist in testing new security technologies or system integrations.
6. Security Enhancement & Risk Prevention
Identify blind spots, technical vulnerabilities, or coverage gaps; propose improvement actions.
Participate in security risk assessments and facility inspections.
Support crisis management, emergency response operations, and evacuation procedures.

Desired Candidate Profile

Associate degree required; Bachelors degree in Management, IT, Telecommunications, or an equivalent field is preferred.

2-3 years of experience in security operations or CCTV control rooms.

Previous supervisory or team-lead experience preferred.

Experience in manufacturing, pharmaceutical, or high-security environments is an asset.

Knowledge of CCTV systems, NVRs, access control, and intrusion detection systems
Computer literacy and familiarity with control room software /li>

Strong leadership and team management abilities
Excellent observational and situational awareness skills
Ability to handle incidents calmly and professionally
Report writing, documentation accuracy, and communication skills
Integrity, confidentiality, and high work ethic

Manufacturing CCTV Supervisor Grifols Egypt for Plasma Derivatives

Manufacturing CCTV Supervisor
Grifols Egypt for Plasma Derivatives