Market Executive

Trip.com Travel Singapore Pte

The Accommodation team here at Trip, are dedicated on driving growth and success of our global Accommodation business. As part of this dynamic and fast faced team you will play a key role supporting the business development team by managing systems, tools and administrative processes to help streamline operations and drive efficiency. This role is based in Jeddah, Saudi Arabia.

In this Role, you'll get to:

• Support the team in maintaining strong relationships with local hotel partners.
• Coordinate with cross-functional departments on assigned projects.
• Guide new hotel partners on using the extranet system, including managing rates and availability.
• Assist with the hotel onboarding process, including account setup, mapping, and ARI (Availability, Rates, Inventory) management.
• Resolve partner-related issues such as accounting discrepancies, reservation notifications, and rate parity concerns.
• Conduct market and competitor research to identify trends and opportunities.
• Evaluate production data and recommend appropriate follow-up actions.
• Prepare business review reports and insights as required.
• Coordinate merchandising activities, including implementing special deals and promotions for hotel partners.
• Execute assigned operational projects, contribute insights, and ensure all activities enhance customer experience and support business growth.
• Manage hotel accounts as needed to support overall market performance.

What you'll Need to Succeed:

• Strong negotiation and interpersonal skills, with the ability to build and maintain relationships at all levels.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Detail-oriented with the ability to quickly learn new systems and processes.
• A collaborative team player with a results-oriented, "get-it-done" mindset.
• Highly proactive with a strong sense of ownership and accountability.
• Fluency in Arabic and English , with excellent verbal and written communication skills.