Market Research & Insights Executive (Retail)
NielsenIQ
Employer Active
Posted 12 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
You ll be working within the Analytics & Insights team, responsible for delighting FMCG & Tech & Durable clients around Egypt, Jordan & Lebanon through delivering retail measurement insights and analysis for Retailer clients.
Responsibilities
- Service Management:
- Ensure the delivery of value analysis in a timely manner, aligned with strategic business priorities defined in the Account Plan with the client in Egypt, Jordan & Lebanon
- Support the generation of thought leadership materials.
- Support account team building materials to new conversations with prospect clients
-Providing performance overview analysis and business issue analysis to Retailer clients especially in Egypt, Jordan & Lebanon.
-Developing deep knowledge of NielsenIQ RMS solutions and delivering value for clients
- Working closely with all teams to transform customer experience
- Efficiency / standardization / transformation:
- Make use of NIQ Discover/ Newron platform in presentations and ensure the incorporation of guided analytics as a fundamental part of analytics promoting self-service in clients.
- Mapping of all deliverables committed to with the customer
- Achieving transparency in responses, commitments and constant communication (used as a negotiation and service management tool)
- Fulfilment of the service model agreed with the client (service mix).
- Promote self service to customers
- Promote the use and application of NIQ Service Suite & NIQ Discover (data pull, reporting, business issues that can be solved by guided analytics)
- Promote the use of NIQ Tools and systems for quality issues, special customer requirements and information available in knowledge NielsenIQ
- Plan trainings with clients to ensure the above-mentioned points
- Self-development:
- Comply with the internal training and certification process defined by the company (onboarding and NielsenIQ academy).
- Incorporation of the service code and golden rules in the day-to-day business.
Desired Candidate Profile
1-3 years of experience in market research within the retail - FMCG or CPG or Tech & Durables industry, preferably with background in Statistics.
- Competent in Microsoft Office (Excel, PowerPoint, Word, etc)
- Fast learner, curious and interested in exploring data.
- Numeric and logical thinking with an excellent analytical skills.
- Good communication and presentation skills with client facing experience.
- An ability to work independently and in a team.
- Fluent in spoken and written Arabic, English. French is a plus.
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- Market Research & Insights Executive (Retail)
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NielsenIQ
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what s happening now, what s happening next, and how to best act on this knowledge.