Market - Store Supervisor

Client of Hirelebanese

General Duties:
Have a thorough understanding of culture and mission.
Have a thorough knowledge of the internal policies and procedures.
Abide to internal rules and regulations (Schedule/reporting etc )
Have a thorough knowledge of the brand.
Implement a positive lifestyle in our stores that meets with the brand s mission, vision, and objectives.


Management & Development:
Team building & team management.
Maintains efficient and ongoing communication with the whole team.
Responsible for helping business operations run smoothly and efficiently.
Setting Rules and Regulations, Schedules, to be followed by the team to ensure efficiency and productivity of the team.
Plan weekly or daily meetings to ensure that staff are always up to Par with Management Strategies.
Ensuring proper pricing, price checking, expiry checking.
Continuous fulfillment of store shelves with products from warehouse and depots.
Maintain proper tracking of fast moving items, setting proper par levels.
Delivering excellent service to ensure high levels of customer satisfaction and loyalty.
Motivating the sales team to meet sales objectives by training and mentoring staff.
Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
Hiring, training, and overseeing new staff.
Responding to customer complaints and concerns in a professional manner.

Hygiene:
Always ensure the cleanliness of the Store
Ensure that all products are stored properly as per expiry dates.
Establishing a proper Stock Cycle by making sure FIFO & LIFO procedures are being done.