Marketing Manager Five Hotels and Resorts

What We’re Looking For

A Bachelor's Degree in Marketing, Advertising, Communications or a related field is preferred.

A proven track record and experience in a Marketing role in the Spa and Wellness sector.

A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.

Excellent interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.

Superior Problem-Solving Skills and the competence to Exceed Expectations in dynamic and competitive operational environments.

An ability to find Creative Solutions and Take Ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.

Through knowledge and interest in Social Media Platforms and Marketing.

Proficient in Copywriting and Communications.

Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).

A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.

Key Responsibilities

Creates compelling, innovative, and visually stunning Social Media Content to elevate FIVE’s sensational Spa Concepts and Events.

Manages Social Media Calendars, including Providing Support during Photoshoots, Copywriting Brand-focused Messages for regular scheduled posts, and Attending Events and Activations to create content for social media stories.

Addresses Guest Concerns and Reviews on all social media and online platforms, coordinating with the relevant internal departments to ensure ‘FIVE-Star’ Customer Service.

Tracks relevant Social Media Influencers to Identify Opportunities to elevate the brand, and extends FIVE’s reach through Influencer Collaborations.

Uploads approved Blog Articles and briefs Graphic Designers to create accompanying images.

Liaises with the Public Relations agency, Providing Briefs and Imagery to take FIVE’s reputation to the Next Level.

Innovates creative ideas to drive Revenue and Sales to our Sensational Spa and Wellness venues.

 Works with other ‘FIVERs’ to Develop and Execute new event concepts.