Master Technician - Construction Equipment Al Futtaim Private Company (LLC)

We are looking for a highly skilled Master Technician to join the FAMCO Construction Equipment team based in DIP 2. This role is responsible for delivering high-quality service, maintenance, and repair activities on machinery and equipment, ensuring minimal downtime and maximum customer satisfaction. The role involves both workshop and field-based duties, including inspections, diagnostics, repairs, and proactive customer support, while maintaining the highest standards of professionalism, safety, and technical excellence. What you will do: Perform removal, installation, disassembly, and assembly of machine components including engines, transmissions, axles, and related systems Carry out advanced troubleshooting, diagnostics, and inspections to identify faults and determine effective repair solutions Conduct machine inspections and customer visits to support service quality and generate additional service revenue Ensure zero customer complaints related to behavior, attitude, or professionalism Manage time and resources effectively to meet deadlines and complete assigned work on time Maintain accurate and timely documentation including job cards, service reports, and time sheets in line with ISO standards Support and guide junior technicians through knowledge sharing and teamwork Adapt to changing work requirements, technology, and operational demands while maintaining performance Uphold high standards of safety, housekeeping, and care of company assets and vehicles Continuously update technical knowledge and skills on new products, systems, and procedures