Job Description

Roles & Responsibilities

Job Description

This is a role where you can make a real difference! The Firm-wide Control Management team provides a centralized view of all control functions, and thereby drives real time problem detection, escalation, review and solutions. Our designated control managers support their stakeholders in managing the control environment. Partner with Management, Risk and Compliance, and oversee audits and regulatory exams for the various coverage area. You will be responsible for aligning cross-functional support to the business priorities and the execution of Regional payment regulatory agenda and lead governance across the program. The Payments Controls Organization is undergoing a transformation and advancing it's end to end strategic operating model, bringing together the product, operations and technology controls organizations. The MEA Payment Control Manager will be a member of the MEA team and work closely with the Business and Functional partners as well as Regional leadership to develop, communicate and implement the Payments end to end controls strategy in region.

As a Vice President within our Payment Control team, you will be responsible for aligning cross-functional support to the business priorities. You will support execution of a control agenda across the regions modernization programs. Additionally, you will closely collaborate with key global and regional partners across Payments including Operations, Technology, Product Management, and the Business Control Managers.

Job responsibilities

Engage with and conduct regular reviews with senior leadership, stakeholder committees, or other relevant bodies to validate and assess priorities across WP controls teams.

Identify and proactively manage risk to delivery of our end to end target operating model strategies.

Deliver high quality, consistent and meaningful executive reporting and analytics to identify trends and themes to support business decisions

Create and deliver executive communications, status reporting, and metrics

Primary control responsibilities and oversight for all controls impacting Payments in the region including front line controls, operational controls and technology controls

Facilitate regional and governance forums as necessary. Furthermore, playing a key escalation role as and when needed (to regional management)

Partner with testing teams on regular testing program of existing control framework, including location product reviews

Required qualifications, capabilities, and skills

Relevant industry experience, ideally coupled with control management, compliance, or risk experience

Payment Operations experience

Ability to synthesize information to formulate a "story" for Management

Attention to detail and ability to assimilate fragmented facts into detailed statements

Confident communicator with ability to provide clear and succinct verbal and written updates

Ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams

Takes responsibility for issues and follows through to resolution

Self-starter, proactive in taking initiative to improve business processes

Technical and analytical skills / data manipulation

Experience working with geographically distributed and culturally diverse workgroups

Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility / adaptability to changeable directives.

A flexible proactive approach, ability to adapt to business change

MEA Payment Control Manager
JPMorgan Chase & Co.

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MEA Payment Control Manager
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