Meal Card/IT Specialist

Amentum

Support and maintain the Amentum Iraq Embassy Program (IEP) Operational Network at all Iraq locations per ITFS directions.

• Support, maintain and operate the meal card system and associate hardware/software.
• Provide help desk support to Amentum staff and subcontractors as required.
• Coordinate with Amentum corporate IT Helpdesk on new user account creation and maintenance.
  • Accounts may include login, email, and access to Amentum Business Systems
• Maintain local user accounts as needed
• Maintain and troubleshoot Amentum Operational Network infrastructure, including routers, switches, and wireless devices.
• Perform computer imaging and deployment.
• Assist users with hardware and software configuration of computers and accessories.
• Install and document approved software and peripherals
• Assist with troubleshooting and repair of IT equipment (PCs, printers, and scanners, etc.).
• Provide local client support to Amentum business applications, including Maximo, Blackboard, Guest Tracker and other systems.
• Provide additional assistance as needed to support requirements and directives.
• Performs other duties as assigned.

REQUIRED:

• Minimum Acceptable Experience Level:
• Two (2) years experience as a local area network (LAN) Systems administrator.
• Two (2) years experience debugging software and hardware, printers, and peripherals.
• Previous experience in an austere OCONUS environment with a multi-national work force.
• Knowledge, Skills, and Abilities:
• Proficient with Microsoft Office suite of products.
• Knowledge of how to use Internet and computer operating systems at an administrator level.
• Able to diagnose and repair hardware components and software applications.
• Able to build office networks.
• Able to troubleshoot and maintain copper and fiber optic network equipment
• Expertise in collecting, analyzing, and summarizing data and preparing daily reports and work orders.
• Knowledge of principles and processes involved in supporting IT-related functions at an overseas facility.
• Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
• Cross-cultural sensitivity with an international perspective.
• Excellent organizational and time management skills.
• Computer skills, specifically in Microsoft Word and Excel.
• Ability to become an active and functioning member of a team.
• Ability to be innovative and be an agent for change.
• Expert communication skills to facilitate and disseminate information.
• Education: Completion of a 2-year Technical School program in Information Technology, Computer Science, or related field. Must have completed advanced training in Microsoft Office Professional software Word, Excel, PowerPoint, Outlook, Access and Internet Explorer. Must be able to successfully complete a 5-day government Work Orders in Windows (WOW) training course as needed.
• Passport, Licenses and Certifications:
• As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport of home country with a minimum of 18 months remaining to expiration date with 8 blank pages.
• Valid drivers license from Home of Record.
• CompTIA A+ (Plus) Certification (or higher)
• Security Vetting: Already possess a US Government issued security clearance or Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification or US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.
• Language Skills: Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.
• Medical: Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.

DESIRED:

• Technical certifications from Microsoft, CompTIA and Cisco
• Previous Experian with a meal card system.
• Previous out of home country experience is highly desirable and previous work experience in harsh environmental conditions is a plus.
• Experience working with Amentum.