Mediation Support Engineer

Client of HR Ways

Posted on 18 Mar

Experience

5 - 10 Years

Job Location

India - India

Education

Bachelor of Technology/Engineering(Electronics/Telecomunication)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

Operator Nokia Mediation
Run, recover, and improve Nokia Mediation pipelines for 4G/5G/IMS data. You'll ensure accurate, timely, compliant delivery of CDR/UDR/IPDR to billing/charging, analytics, fraud, and regulatory consumers.

You will:

  • Monitor, triage, and resolve incidents; on-call for P1s
  • Automate checks, recovery, and observability (Splunk)
  • Reprocess & reconcile data; own completeness & timeliness
  • Execute safe changes and lead RCAs

You bring:

  • Strong Nokia Mediation (or equivalent) ops in telco production
  • Linux, bash, Python, SQL; SFTP/HTTP/Kafka
  • ITIL incident/problem/change; HA/DR knowledge
  • Clear comms and ownership mindset

Nice-to-have: Kafka ecosystem, charging stacks, Ansible/Terraform, containers.
KPIs: Availability, completeness/timeliness, MTTR, change success, automation gains.

Desired Candidate Profile

Qualifications

  • 5 10 years in telecom operations with 3 5+ years specifically on mediation/charging/billing pipelines.
  • Bachelor's in Computer Science/Engineering/Telecom (or equivalent experience).

Ways of Working

  • Shift-based operations with on-call rotation for P1 incidents.
  • Strong runbook culture; changes gated via CAB with tested rollbacks.
  • Pairing/mentoring to raise team capability and reduce single points of failure.

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • Mediation Support Engineer

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Client of HR Ways

About client:

A global IT and consulting company based in Bengaluru, India, providing IT services to clients worldwide across multiple industries.

https://www.careers-page.com/hr-ways-3/job/5WY46WY3