Medical Approval Customer Success Specialist

Beyond Insurance Brokerage

Own and manage customer relationships and ensure delivery of great service to clients. Promote the retention and loyalty of end users. Explain the contract benefits to the customers. Respond promptly to the customer inquiries. Assure that every customer is satisfied and handle all the complaints and inquiries. Manage the process between the customers and insurance companies. Review the medical claims and approvals. Debating in the rejected cases either from the medical aspect or insurance aspect.

• Bachelor's degree preferred with Medical Background (Pharmacist is a must).
  
• 2-3 Years experience in the same field.
  
• Experience in pharmacies and dispensing insurance claims.