Medical/Pharma Outbound Call Center Representative

Yodawy

Multiple Vacancies

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Giza - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities

  • Provide quality, efficient and non-judgmental telephone customer service to patients.
  • Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL.
  • Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions.

Desired Candidate Profile

  • Bachelor's degree in pharmacy.
  • 1 to 3 years experience.
  • Good in English & Arabic (Written,Spoken)
  • Very good computer skills.
  • Full-time job.

Company Industry

  • IT - Software Services

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Medical/Pharma Outbound Call Center Representative

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Yodawy

https://wuzzuf.net/jobs/p/kyr5radsxy38-medicalpharma-outbound-call-center-representative-yodawy-giza-egypt