Medical Representative

MultiCare Egypt for Pharmaceutical Industries

A.Essential Duties and Responsibilities:

1. Business Knowledge:

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies including Multicare products, strategies, skills and organization
• Understand regional and territory s business objectives and strategies through participating in Cycle and Sales Meetings
• Continuous updating of the current medical and promotional knowledge of the products in accordance with the determined learning objectives via training, literature, internal memos of the concerned products- Continuous improving of selling, communication, technical skills
• Customers needs and interests- Inquire about customer s potential, needs, attitudes to treatment, preferences for drug treatment, response on activities
• Establish and develop professional relationship with customers- Build a constructive and effective external network
• Detail products in priorities of customers specialty and type of patient profiles

2. Strategy Implementation:

• Execute the visiting plan to determined targeting, coverage and frequency targets
• Build relationships with target customers to gain product endorsement to generate sales
• Manage multiple tasks and projects at the same time in accordance with the deadlines and objectives as stated in the Sales Action Plan
• Provide the customers with the needed information and services
• Evaluate and interpret sales results of own products and territory
• Evaluate all activities based on ROI

3. Territory Management :

• Achieve set Coverage, Reach and Frequency of customers against the build in KPI's of the CRM System
• Organize and attend a fixed number of events focusing on the company s strategic intent
• Act in line with territory ownership spirit and mind set
• Provide historical records by maintaining records on area and customer sales.
• Contribute to team effort by accomplishing related results as needed

Give complete, comprehensible and accurate feedback containing all significant events in the territory

B.Qualification/Knowledge/Experience:

• Level of education: Life Science Degree (Pharmacy, Veterinary or Science)
• Experience : Previous experience of Pharmaceutical promotion is a definite plus
• Language : Reasonable English proficiency is mandated
• IT Literacy : Basic knowledge of MS-Office

C.Competencies and Behaviors:

• Excellent communication skills
• Drive for results: the drive to put energy into achieving results and take actions to exceed goals
• Striving for continuous improvement
• Planning and prioritizing: ability to identify needs to be done and to develop an appropriate action plan in order to accomplish an objective and to monitor progress against it
• Customer service: anticipate the needs and expectations of customers
• Able to cope with stress and change
• Impact and influence: the ability to convince, persuade others to a point of view
• Teamwork and co-operation: the willingness to work co-operatively and supportively with your colleagues. Developing positive, open working relationships in order to solve problems and to achieve business goals