MEP Facility Manager / Hard Services

Cities Development Management

Key Responsibilities

• Manage all hard services, including HVAC, electrical, plumbing, fire life safety systems, lifts and escalators, BMS, external lighting, drainage, and utility networks.
• Implement and oversee preventive and corrective maintenance programs to ensure asset reliability and longevity.
• Manage technical infrastructure in external areas, including fa ades, walkways, shading structures, and built elements.
• Ensure compliance with all statutory requirements, local authority regulations, fire codes, and health and safety standards.
• Coordinate emergency response for technical failures and critical system breakdowns.
• Manage hard services contractors, ensuring adherence to SLAs, KPIs, approved method statements, and safety requirements.
• Prepare and manage hard services OPEX and CAPEX budgets, controlling costs without compromising system performance.
• Maintain asset registers, maintenance records, certifications, drawings, and technical documentation.
• Provide technical support during tenant fit-outs, refurbishments, and system upgrades.
• Prepare regular reports on system performance, incidents, and maintenance activities.

Qualifications and Experience:

• Degree or diploma in Engineering, Facilities Management, or a related technical discipline.
• 10 to 15 years of experience in hard facilities management, preferably within retail, mixed-use, or outdoor commercial developments.
• Strong working knowledge of MEP systems and fire life safety systems.
• Relevant professional certifications are an advantage.

Skills and Competencies:

• Strong technical and problem-solving skills.
• Proven contractor and asset management experience.
• Solid understanding of regulatory compliance and safety standards.
• Good communication, planning, and reporting skills.